Shipping policy

Free UK Shipping We offer free standard shipping on all orders within the United Kingdom.

Order Processing Orders are processed within 1–2 business days (Monday–Friday). During peak periods, processing times may be slightly longer.

UK Delivery • Estimated delivery time: 3-8 business days after dispatch. • You will receive a tracking link by email as soon as your order ships.

Return Shipping Customers are responsible for all return shipping costs on change of mind returns. Return shipping is paid by the customer and is not covered by Karvé (unless the item is faulty, damaged, or we sent the wrong item). We recommend using a tracked shipping service for your return.

Split Shipments If you order multiple items, they may be shipped separately depending on stock availability.

Incorrect Address / Failed Delivery Please ensure your shipping address is correct. If a parcel is returned to us due to an incorrect address or failed delivery attempts, we can reship it (additional fee may apply) or refund the item value (excluding shipping).

Lost or Delayed Orders If your order hasn’t arrived within the estimated timeframe, please contact us at Support@karveofficial.com. We will investigate with the carrier and send a replacement or issue a refund if the parcel is confirmed lost.

Contact Email: Support@karveofficial.com Support hours: Mon–Fri, 09:00–18:00 (UK time)